General Summary

Responsibilities

• Outreach to people via phone and e-mail.
• Effectively introduce and represent the playence product.
• Accurately process leads, profiles and appointments.
• Provide support to the sales team.
• Schedule and make follow up calls.
• Report issues or concerns to the team leader.
• Perform research.
• Accurately update Customer Relationship Management (CRM) software with customer data.

Experience/Skills

• Good conversation and people skills via telephone or e-mail, with a sales spin.
• Excellent verbal and written communications skills.
• Good foundation to understand and learn IT technologies and enterprise information infrastructure.
• Ability to quickly understand and carry out oral and written directions. Ability to be tactful and a good listener. Respect for discretion and confidentiality.
• Organized, disciplined, and efficient.
• Ability to work independently and multi-tasker.
• Experience working with CRM systems, as well as good computer skills.
• Ability to learn quickly and to problem-solve on the fly.
• Must genuinely care about people and have a strong desire to problem-solve.
• Energetic and enthusiastic about the opportunity to work with a valuable and growing business.

Work authorization required (candidate must have permanent authorization to work in the country in which the position is domiciled).